We have a 30 day return policy, which means you have 30 days to request a return. However, refunds are only for sealed product. Once the product has been opened, a refund cannot be requested.

In order to start your return, please utilize the customer service tik tok shop to message us and/or use the "contact" tab to email us. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Cancellation Policy

Once an order is placed and sent, we will not be able to cancel it after processing as your order will have been sent with delivery method paid for and the product will have been ripped open.